This module guides organizations in designing and delivering products, services, and customer experiences that are inclusive and accessible to all, including persons with disabilities. The program emphasizes the importance of universal design principles, ensuring that offerings are usable, understandable, and beneficial for diverse users without creating barriers.

Participants will learn how to evaluate current products and services, identify accessibility gaps, and implement inclusive solutions that enhance user experience. By the end of the module, organizations will be equipped to create offerings that not only comply with accessibility standards but also expand reach, customer satisfaction, and social impact.